EMS

EMS – What do we do?

EMS is a UAE based smartphones company, working as strategic channel partner for RIM (Research In Motion) and focuses on the delivery, implementation and support of BlackBerry® solutions and products. Delivered by an experienced team of telecom professionals, EMS provides the mobile operator with sales, marketing, distribution, solution implementation and technical support services, and application portal for the BlackBerry® platform. EMS is the region’s first mobility solutions provider whose services are delivered through partnerships the company has with 85 mobile phone operators and over 105 retail partners in 53 countries in Middle East, Africa, CIS, Eastern Europe and South East Asia, distributing BlackBerry handsets, accessories and applications. EMS is the largest distributor in the region for BlackBerry handsets and accessories.

Our Vision

Always be the partner of choice in smartphone and mobility solutions.

Our Mission

We will grow and sustain our business to our principals, telecom carriers, resellers, and ultimately their end consumers through;

• Delivering superior financial returns for them through the best products, unmatched focus and 360 degree support services.

• Uncompromising quality and customer service.

• Attracting and retaining the best talent by providing an environment that offers constant growth, development opportunities and respect to employees.

Values

The core set of values shared by all EMS employees

• Respect for the individual

  We believe in respect for the individual and care about investing in each other’s growth, both for the people at EMS and for those in our extended circle.

• Uncompromising quality and customer service

  Ensuring that we provide top class service to our customers and creating long-term relationships by being prompt and consistently delivering value.

• Innovation

  We constantly try to improve and bring in newer ideas through unleashing the collective creativity and intelligence of all our team members.

• Teamwork

  We believe in promoting and supporting a diverse, yet unified, team that works together to meet our common goals.

• Passion for Excellence

  We are passionate in being the best.

• Continuous improvement

  We strive to constantly improve what we do and ensure that every employee must be empowered to stimulate continuous improvement in all aspects of our business. We do this by being agile and executing in an excellent manner.

• Being an exemplary corporate citizen

  We are committed to being a responsible global corporate citizen – from maintaining a set of corporate values to giving back to the communities and preserving the environment in which live and work. We at EMS strive to make a positive impact.

• Integrity and transparency

  We ensure that we maintain a high level of moral values and reliability, inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions, and being transparent. We regularly share our knowledge and information with those who need to know.